Pricing VC.png
Setting Hides VC.png
Odor Prep and Odor Tracks VC.png
Levels and Rewarding VC.png

COMMONLY ASKED QUESTIONS

Rule Specific Questions

Terms and Conditions

DO YOU ISSUE REFUNDS


No. There are no refunds for any dog registration or entry fees once they are submitted. All reviews are final. However, if you have a question you are welcome to contact us directly at dianna@cyberscentwork.com.




WHAT IF I DO NOT PASS A SEARCH


Every entry will be scored, reviewed and training advice will be provided for it, whether it received a qualifying score or not. You may use the information contained in this feedback to further practice and train your dog, and then resubmit a new entry with a new entry fee to be scored and reviewed.




BUT I SUBMITTED THREE SEARCHES ALL AT THE SAME TIME AND FAILED ALL OF THEM


We encourage everyone to submit one search and entry to start with, as we are evaluating so much more than your dog merely finding the hide! Get a hang for how challenging the reviews are before you submit multiple entries.




MAY I CHOOSE MY REVIEW OFFICIAL


No. Entries will be assigned to Review Officials based upon their availability. All Review Officials are experienced Scent Work trial officials and instructors. You may see a listing of all our Review Officials on the REVIEW OFFICIALS page. Receiving varied feedback can be quite advantageous to dog and handler teams.




WHAT IF I DO NOT AGREE WITH THE TRAINING ADVICE


There are many different schools of thought when it comes to dog training and Scent Work is no exception. Keep in mind the review is merely looking at a snapshot in time of you and your dog. See if there are kernels of brilliance you can use to your benefit. All reviews are final.




DO YOU SELL MY INFORMATION


NO! Any payment information is handled through third-party vendors (PayPal and Stripe). We do not store this information on our site or our servers.




AM I ABLE TO DELETE MY ACCOUNT


Yes. Simply contact us at dianna@cyberscentwork.com and we will remove all your earned title certificates and completed reviews and email them to you. We will then delete your account, along with any registered dogs, entries submitted and reviews. NOTE: This is final and cannot be undone. If you prefer, you can archive your account instead. This will inactivate your account but keep the data saved on the site. You may then reactivate it at any time.




WHAT ARE THE TERMS AND CONDITIONS


You may read the full Terms and Conditions here. You must agree to the Terms and Conditions every time you register a dog or submit an entry with Cyber Scent Work.




I'M AN INSTRUCTOR, MAY I OFFER PREP CLASSES TO MY STUDENTS/CLIENTS


OF COURSE! We only ask that you use the name "CSW Test Prep" and when describing the class itself, use the full business name, Cyber Scent Work, Inc.
But feel free! The more sniffing, the better!




WHAT IS MINIMUM AGE REQUIREMENT TO CREATE AN ACCOUNT


Great question! Users must be 16 years old or older to create an account with Cyber Scent Work, Inc. If you have minors in your household that want to play, the parent or guardian may create an account and then register all the dogs in the household that will go through our program. A future release of our site will include the option to choose which handler is running the search. Just note the progress follows the dog regardless of who the handler is.





Definitions

Definitions

WHAT ARE CONSECUTIVE SEARCHES


This is when a dog and handler team are expected to go from one search directly to another within a given search element. For example, starting in the Advanced-level of competition, there should be two Interior searches set-up, Interior A → Interior B. A dog/handler team must complete Interior A and then immediately go into Interior B. Teams are permitted to do their designated start line routine (e.g. waiting at the start line for a few seconds to allow the dog to get focused on the search prior to starting) before they commence their second search. Teams are permitted to have breaks in-between different sets of consecutive searches (e.g. team completes Interior A → Interior B, takes a break and then does Exterior A → Exterior B). The timer will not resume until the dog’s nose crosses the next start line.




WHAT IS THE PURPOSE BEHIND DISTRACTORS


To test the dog’s ability to focus on the task at-hand and successfully locate all of the hides. Distractors must never be used to scare, startle or stress out the dog.




WHAT IS THE APPROPRIATE DOG REACTION TO DISTRACTORS


Dogs are permitted to show some interest in a distractor for upwards of 5-seconds. Afterwards, they should go back to work.




WHAT IS CONSIDERED A TOY DISTRACTOR


These may include any variety of balls (e.g., tennis balls, Chuck-It balls, etc.), ropes, stuffed dog toys, etc.




WHAT IS CONSIDERED A FOOD DISTRACTOR


Any foodstuff item that is safe to be consumed by dogs, meaning it may be human-specific or dog-specific treats or food. In the levels that require food distractors, these distractors MUST be contained within a plastic storage container or similar item to prevent the dog from being able to eat the food. No glass containers are permitted for safety reasons. Target odor hides (Birch, Anise and/or Clove) may NOT be placed inside a food distractor container. REMEMBER: Food distractors may NOT be used in the Food or Paired Odor Tracks.




WHAT IS CONSIDERED A PERSON DISTRACTOR


Any adult (18 years or older) human assistant(s). They may be seated, standing or moving around the search area. Person distractors are not to purposefully startle, scare or concern the dog. These are different people from the assistant calling “Yes” or “No”.




WHAT IS CONSIDERED A SOUND DISTRACTOR


Any item which emits a sound such as a handheld radio, animatronic item, children’s toy, etc. No recordings of common stress-inducing sounds should be used (e.g. thunder, fireworks, barking dogs, etc.). Sound distractors should NOT be used in a way to startle, scare or concern the dog.




WHAT IS CONSIDERED A MOVEMENT DISTRACTOR


Any item that will move while the dog is searching. This may include an animatronic item, a flag, tarp, sheet, etc. Movement distractors should NOT be used in a way that is meant to startle, scare or concern the dog.




WHAT IS A DISTANCE ODOR PUZZLE


This is when the handler is required to stay at the start line as their dog searches. The point of this puzzle is to test the dog’s ability to work away from the handler and for the handler to properly read their dog. This puzzle should be present in the Advanced level. Search areas may be delineated to show which search contains the distance puzzle.




WHAT IS THE SILLY HANDLER ODOR PUZZLE


This is where the handler will choose from a variety of strange movements and actions that they must do while their dog is working a search. The assistant will have a series of pieces of paper in a bucket or hat for the handler to choose from before they run. These will contain the actions the handler must perform. Some suggestions include: drunken handler, skipping handler, ballerina handler, t-rex handler, hopping handler, aerobics handler, singing handler and so on. The movements should NOT be done in such a way as to scare, startle or stress out the dog. This puzzle is designed to test the dog’s ability to stay focused on the task at-hand and not getting distracted by their handler. This odor puzzle should be present in at least one of the searches in all of the elements at the Master level.




WHAT IS THE ENDURANCE ODOR PUZZLE


This is when there are 5 or more hides within a given search area. The purpose of this odor puzzle is to test the dog’s endurance and the handler’s ability to read their dog. This odor puzzle should be present in one of the searches in the Interior and Exterior search elements at the Expert level.




WHAT IS THE PURPOSE BEHIND BLANK SEARCH AREAS


This is to test whether the dog is truly hunting for odor, can properly clear a space and whether the handler can properly read their dog.





Terms and Conditions

Terms and Conditions

DO YOU ISSUE REFUNDS


No. There are no refunds for any dog registration or entry fees once they are submitted. All reviews are final. However, if you have a question you are welcome to contact us directly at dianna@cyberscentwork.com.




WHAT IF I DO NOT PASS A SEARCH


Every entry will be scored, reviewed and training advice will be provided for it, whether it received a qualifying score or not. You may use the information contained in this feedback to further practice and train your dog, and then resubmit a new entry with a new entry fee to be scored and reviewed.




BUT I SUBMITTED THREE SEARCHES ALL AT THE SAME TIME AND FAILED ALL OF THEM


We encourage everyone to submit one search and entry to start with, as we are evaluating so much more than your dog merely finding the hide! Get a hang for how challenging the reviews are before you submit multiple entries.




MAY I CHOOSE MY REVIEW OFFICIAL


No. Entries will be assigned to Review Officials based upon their availability. All Review Officials are experienced Scent Work trial officials and instructors. You may see a listing of all our Review Officials on the REVIEW OFFICIALS page. Receiving varied feedback can be quite advantageous to dog and handler teams.




WHAT IF I DO NOT AGREE WITH THE TRAINING ADVICE


There are many different schools of thought when it comes to dog training and Scent Work is no exception. Keep in mind the review is merely looking at a snapshot in time of you and your dog. See if there are kernels of brilliance you can use to your benefit. All reviews are final.




DO YOU SELL MY INFORMATION


NO! Any payment information is handled through third-party vendors (PayPal and Stripe). We do not store this information on our site or our servers.




AM I ABLE TO DELETE MY ACCOUNT


Yes. Simply contact us at dianna@cyberscentwork.com and we will remove all your earned title certificates and completed reviews and email them to you. We will then delete your account, along with any registered dogs, entries submitted and reviews. NOTE: This is final and cannot be undone. If you prefer, you can archive your account instead. This will inactivate your account but keep the data saved on the site. You may then reactivate it at any time.




WHAT ARE THE TERMS AND CONDITIONS


You may read the full Terms and Conditions here. You must agree to the Terms and Conditions every time you register a dog or submit an entry with Cyber Scent Work.




I'M AN INSTRUCTOR, MAY I OFFER PREP CLASSES TO MY STUDENTS/CLIENTS


OF COURSE! We only ask that you use the name "CSW Test Prep" and when describing the class itself, use the full business name, Cyber Scent Work, Inc.
But feel free! The more sniffing, the better!




WHAT IS MINIMUM AGE REQUIREMENT TO CREATE AN ACCOUNT


Great question! Users must be 16 years old or older to create an account with Cyber Scent Work, Inc. If you have minors in your household that want to play, the parent or guardian may create an account and then register all the dogs in the household that will go through our program. A future release of our site will include the option to choose which handler is running the search. Just note the progress follows the dog regardless of who the handler is.





Technical Questions

Technical Questions

WHERE SHOULD VIDEOS BE TAKEN


Any location where the handler has explicit permission to do so (e.g. public business where handler has received verbal and/or written permission to be present, do the searches and videotape them).




DO YOU HAVE ANY TIPS REGARDING THE VIDEO


YES! Check out the FILMING THE SEARCH resource page here for tips and to ensure you are including everything you need for your Review Official to properly review, score and provide helpful training feedback on your video.




MAY I EDIT MY VIDEO


Videos should not include music or annotations. Clips of videos must be combined into a single video before uploading onto YouTube and submitting your entry (e.g. clip 1 shows the search area details and clip 2 shows the team searching). For consecutive searches, all related clips should be combined together into a single video before being uploaded to YouTube.




WHERE DO I UPLOAD MY VIDEO


Before uploading your video, please review it to make sure it is clear enough for the reviewing official to evaluate and give feedback. Videos should be uploaded to YouTube. Using other platforms ( Facebook, Vimeo, etc.) are problematic as the Review Official may be unable to see the video itself. Should the video be blocked or impossible to view, the handler will receive an email stating their submission is pending until the video is resubmitted.




WHY CAN'T I JUST UPLOAD MY VIDEO HERE


Unfortunately accepting direct video uploads on our site would significantly increase our hosting costs and we would then have to pass along those costs to you. The best compromise is to upload your videos onto YouTube and then provide the video link in your entry form.




WHAT IF I RUN INTO A TECHNICAL ISSUE


Sometimes those technology gremlins strike! Should that happen as you are using our site, don't fret. Simple email Dianna at dianna@cyberscentwork.com and she will be happy to help (sit technology gremlin, SIT!).





IT IS EASY TO GET STARTED

Create your account, register your dog and submit your entry - get started on the fun today!